Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Web Site Control Panel you can find a comprehensive Help section featuring plenty of instructional articles and frequently asked questions. They are contributed by our support team of trained techs. Simply type in your question and our intelligent software will provide you with the most suitable answer.

  • Top quality support service

  • Tutorial Videos

  • If you would like to watch how an action is accomplished or how an issue is settled, instead of just reading about it, then have a look at our selection of how–to video tutorials. They address a variety of issues and will help you swiftly find your way around the Web Site Control Panel.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24/7/365 client care service and a sixty–minute ticket response guarantee. Our seasoned techs will be at your disposal night and day to reply to your inquiries and to resolve any issue that you may possibly come across. Just open a technical support ticket from the Help section and we’ll respond to you momentarily.