Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour response guarantee with all of our cloud hosting packages, meaning that every single support request you post is going to be responded to in only an hour maximum. Our support team members have been educated to rapidly resolve any issue and to ensure that you get well–timed advice on any issue that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • You’re able to email us 24x7x365 with any concern you may have associated with our solutions. We have technicians working all the time to deliver solutions anytime required. Feel free to use the ticket system or send us a message anytime, or you can pick–up the telephone or make use of the live chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want support while operating within the Control Panel, you can always press the Help key and find your problem in the variety of posts that will pop up. We have as well turned the vast majority of articles into video clips. The list of instructional videos will come up if you click the Videos key located in each section.