If you’ve never signed up for a web hosting account or you’ve changed companies and the new one uses an account administration tool that you haven’t seen before, you may get confused about how to complete a specific task in your account or on your desktop computer. That’s the reason why, lots of providers have compiled a knowledge base, which outlines the most frequent inquiries and challenges associated with the specific platform they use, instead of adding only general information. Such a knowledge base will allow you to find the necessary information swiftly and effortlessly, so you will not have to devote plenty of time and effort to issues that might require something as elementary as pushing a button or checking off a checkbox. Thus, not only can you get stuff done, but you can also acquaint yourself with a ton of new and beneficial facts, both about the way you can manage your account and about the way the web hosting service works in general.
Extensive Online Documentation in Cloud Hosting
Our cloud hosting packages include a comprehensive knowledge base where you can find info about all the complications that you could possibly face and their resolutions. You can read how to create and administer a mailing list, how to use an .htaccess file, or how to proceed in case the settings of your mail client are correct, but nonetheless you’re unable to send email messages, for instance. We have done our utmost to be as thorough as possible and to encompass all possible options so as to save you time and efforts and to offer you different solutions for each and every issue. The knowledge base includes informative articles too – both general ones about the web hosting service as a whole, and more specific ones, which will help you get familiar with the functions and features of the Hepsia hosting Control Panel. You can find relevant articles about specific functions and features in each section of the Control Panel, while if you’d like to check the full article archive, you should go to the all-encompassing Help section.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers offer a rich online article repository where you can find any information that you may require about our web hosting services or about the Hepsia Control Panel that we are using. We have created it on the basis of the feedback that we have received from our clients over the years and, hence, our articles touch upon particular issues that you could confront and include the fastest way to fix them, for instance getting a 500 Internal Server Error message or not being able to send e-mail messages from your personal computer although you have the right SMTP settings. The articles are available in each single section of the Control Panel and you can access them at any given moment. They can help you deepen your knowledge not only about our services, but also about the hosting field as a whole, as they feature in-depth guides and general information such as what file permissions or cron jobs are.